Advantages and prospects of internet technologies when organizing remote business training for company personnel

Table of contents: The Kazakh-American Free University Academic Journal №12 - 2020

Tendikov Ayan, Kazakh-American Free University, Kazakhstan
Madiyarova Elvira, D. Serikbayev East-Kazakhstan State Technical University, Kazakhstan
Akhmetova Dina, Serikbayev East Kazakhstan Technical University, Kazakhstan

In the existing epidemiological and economic situation in the world many companies have to give up on conducting in-person business trainings for their employees in favor of remote versions. This form of organizing business trainings allows conducting simultaneous preparation of human recourses independent of remoteness from training center.�

Three main [1] types can be distinguished among distance learning technologies (DLT): cases, telecommunications and Internet technologies.

Table 1. Comparative characteristics of distant training technologies

Comparative table demonstrates that the Internet DLTs comprise all advantages of case and telecom technologies.

Ideally, own portal needs to be organized in a company for implementation of distance business trainings, similarly to methodology of organizing this type of learning at universities. However, in case of absence of this type of portal, as well as absence of possibility for large time and labor expenses for its development, all necessary parameters of distance learning can be implemented by combining the workflow on various Internet platforms.

The most prominent examples were selected below (figure 1) [2] after analyzing the most popular Internet applications for DLT on the territory of Kazakhstan and CIS countries (Table 2).

Figure 1. Examples of the most popular Internet platforms for DL

Table 2. Brief description of distance learning platforms

After researching the possibilities as well as target audience of the most popular Internet platforms for organizing distance business trainings, we concluded that the most suitable Internet platforms are Moodle and WebTutor.

Modular Object-Oriented Dynamic Learning Environment distributed by General Public License. Moodle was translated to more than 100 languages and supports more than 1500 plug-ins allows to fully implement diverse feedback in the form of monitoring and reporting for various parameters [3]. Disadvantages - it is installed only on one's own server, requires skills in web-development for administration.

Business complex is created and supported by Web Soft company - development of electronic educational courses and distance learning systems [4]. This modular HRM-platform allows not only to build learning, but also all HR processes: competency assessment, automate selection and primary preparation of human resources. has wide possibilities of integration with company business processes. Disadvantages are complexity of the system, financial expenses for the purchase of the system and its administration.

In addition to all of the above specialized platforms for organizing employee training, we can especially single out systems for organizing massive open online courses (MOOC)[3]. A massive open online course is an online course aimed at unlimited participation and open access via the web [5].

This type of organization for staff development is characterized by freedom of access and voluntary participation of students in them. That is, MOOCs are aimed at training any person, the choice is made by the listener.

MOOC are most in demand in the university environment, as a means to increase the competence of teachers and students [6]. However, analysis of the list of possible MOOC courses, many of them are quite relevant for the staff of organizations. In particular, for example, you can find a sufficient number of MOOC courses in business, personnel management, programming, economics.

As experience shows, the most popular MOOC platforms among Kazakhstani audiences are: Coursera, Stepik, Intuit, Lectorium.

Table 3. Advantages and disadvantages of MOOCs for organizing business trainings

Thus, one of the economical options for improving the qualifications of employees is to choose suitable MOOC courses for company personnel and recommend their passage to staff.

Lastly, selection of the Internet platform for the organization of business trainings in a distance format is done by a company itself, weighing all pros and cons of each system. However, it is worth noting that one of unquestionable pros of distance form of conducting business trainings is significant decrease of expenses by reducing traveling, transport expenses and expenses to rent offices, by absence of production downtime during learning period [7]. Moreover, in conditions of forced economic challenges and isolation, millions of people and many companies continue uninterrupted learning process, in doing so showing perspectives, advantages and productivity of distance form of advanced training.


1. Berg O. Training and Learning // Gross Media, "Kadrovy Vopross" magazine, 2013, 10

2. "Review of 6 platforms and services for online learning: opportunities and resolvable business tasks", 19.04.2018,

3. Myassnikova T.S., Myassnikov T.S., Myassnikov S.A. Distant Learning System Moodle. - Kharkov, 2008.

4. "WebTutor Administrator User Manual", "Massive open online course",

5. "Massive open online courses: concept, classification and application experience in the system of higher education", Golubeva A.N. https:// item. asp?id=29800843

6. Dakkak N. What are MOOCs, and how can you benefit from them? 13 May, 2013, What-are-moocs-what-mean-for-middle-east

7. "Training and education", "Personnel issue", 2013, N 10, https://hr-portal. ru/ article/treningi-i-obuchenie.

Table of contents: The Kazakh-American Free University Academic Journal №12 - 2020

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